Privacy Policy

This Privacy Policy explains how Bricks Craft (“the Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website at brickcraft.shop or interact with our services (collectively, the “Services”). By using our Site, you agree to the practices described below.

If you do not agree with our Privacy Policy, please do not access or use our Services.

1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our business practices. Any updates will be posted on this page and accompanied by a new “Last Updated” date. Continued use of our Site after such changes signifies your acceptance of the updated policy.

2. Information We Collect

We collect personal information to provide and improve our services. This includes:

Information You Provide Directly

Contact Info: Name, email, phone number, and address
Order Info: Billing and shipping details, payment confirmations
Account Info: Username, password, and security question responses
Customer Support: Any messages or feedback you send us
Shopping Behavior: Wishlist items, cart activity, and purchase history

Information Collected Automatically

We use cookies and similar technologies to collect information such as:

Your IP address
Device and browser type
Pages visited and actions taken on the site
Time and date of visits

See our Cookie Policy for more details.

Information from Third Parties

We may receive information about you from:

Service providers, such as Shopify, for eCommerce functionality
Payment processors for secure transaction handling
Marketing and analytics partners for advertising performance

3. How We Use Your Information

We use your personal information for the following purposes:

Order Fulfillment: Processing transactions, shipping products, managing returns
Account Management: Creating and managing your Bricks Craft account
Customer Service: Responding to questions and resolving issues
Marketing & Promotions: Sending you updates, special offers, and newsletters (opt-out available)
Security & Fraud Prevention: Monitoring for suspicious or unauthorized activity
Legal Compliance: Meeting regulatory and contractual obligations

4. Cookies

We use cookies to enhance your browsing experience, remember preferences, and improve our site. You can manage cookie preferences through your browser, but note that some features may not function properly if cookies are disabled.

5. Sharing Your Information

We only share your personal information in the following circumstances:

With vendors and partners (e.g., Shopify, shipping providers) who assist in fulfilling orders or improving services
With advertising and analytics services to personalize your experience
When required by law, legal processes, or to protect our rights and users
In the event of a business sale, merger, or acquisition

We do not sell your personal data or use sensitive personal information to infer characteristics about you.

6. User-Generated Content

Any reviews or content you post on our Site may be visible to others. Please use discretion when sharing personal information publicly.

7. Third-Party Links

Our Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing your data.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from minors. If you believe a child has submitted data, contact us to request removal.

9. Data Security & Retention

We implement reasonable measures to protect your data, but no system is 100% secure. We retain personal information only as long as necessary to fulfill legal or business obligations.

10. Your Privacy Rights

Depending on your location, you may have rights such as:

Accessing the personal data we hold
Requesting corrections or deletions
Withdrawing consent for marketing communications
Porting your data to another provider

To exercise these rights, contact us using the details below. We may verify your identity before processing requests.

11. SMS Marketing (If Applicable)

With your consent, we may send SMS updates about your orders or promotional offers. You may opt out at any time by replying “STOP” or following provided instructions.

12. International Data Transfers

If you access our Services from outside the U.S., your data may be transferred to and processed in the United States or other countries. We use standard contractual clauses where required for international data transfers.